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FAQ: FAQ

SERENITY's 1-YEAR GUARANTEE 

We provide a 1-YEAR GUARANTEE 

Your new plants will need special care and attention to thrive, but if your tree or shrub does not survive, please bring back the dead plant with an original receipt and we will provide you with a replacement credit for the amount you had originally paid.  

Once you have received your 1 time credit, no further credits will be given on the new purchase. 


NO GUARANTEES PROVIDED ON THE FOLLOWING:

annuals, perennials, bulbs, roses, ground cover, or plants used indoors or set in above ground planters.

Further no guarantee on plants/trees which have been neglected, damaged by autos/mowers, vandalized, or from  storms and natural disasters.

Do you still have more questions? Contact us and we’ll answer them as soon as we can!

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